Returns & Exchanges

You may request a return or exchange within 14 days of delivery for a change of mind, size or color. Contact us through our Contact page with your order number, the items and your reason. Wait for approval and return instructions, then ship within 14 days of approval.

Return conditions

Items must be in their original condition, unworn, unwashed, with original tags, and free of stains, odors or damage. You may try them on to check the fit. Sets sold as one item must be returned complete. Individual eligible items from an order may be returned separately.

Shipping & exchanges

For a change of mind, size or color, you pay shipping for each return; original shipping is not refundable. Size exchanges apply only to the Hoodie & Pants Set (S or M), subject to availability. One-size leggings and shorts (recommended for XS–L) cannot be exchanged for another size, but remain eligible for a return under these conditions. Color exchanges depend on availability. We cover replacement shipping after approval. You pay any higher price difference; a lower difference is refunded. If an exchange is unavailable, we refund the eligible returned item.

Defective, damaged or incorrect items

Contact us promptly with photos and your order number. Do not use, wash or alter the item after noticing the problem. You may choose an available replacement or a refund. We cover necessary return and replacement shipping and refund original shipping charges attributable to the affected item, including express charges. For sets, we will advise which pieces to return.

Damage from use or improper care

Damage caused by misuse, accidents, alterations, failure to follow the garment's care label or normal wear is not eligible for a return, exchange or refund. Manufacturing defects are not excluded.

Refunds

After inspection, we will notify you of approval. Approved refunds go to your original payment method within 10 business days; bank processing may take longer. Promotional refunds follow the original promotion's conditions. Ineligible returns may be declined; if you request them back, you pay that shipping.

This policy does not limit your statutory rights.